Your privacy is a fundamental part of how 977app operates. This Privacy Policy explains exactly what personal data we collect from players across Bangladesh, how that data is used, who it may be shared with, and what rights you have over your own information. Please read this document carefully alongside our Terms & Conditions.
Summary: 977app collects personal data that is strictly necessary to operate a safe, fair, and legally compliant online gambling platform for players in Bangladesh. We do not sell your personal data to third parties for commercial purposes. All data is processed with your privacy and security as the primary consideration. By registering a 977app account, you acknowledge that you have read and accepted this Privacy Policy.
This Privacy Policy applies to all personal data collected, processed, and stored by 977app in connection with the operation of the 977app platform at 977app.vip. It covers all registered players and visitors who interact with the website, regardless of whether they have created an account or completed a transaction.
Throughout this document, "977app", "we", "us", and "our" refer to the 977app platform and its operating team. "You" and "your" refer to any individual who accesses the 977app website, creates a player account, or uses any service made available through the platform. "Personal data" means any information that can identify you directly or indirectly as an individual.
This policy is intended to be read alongside our Terms & Conditions and our Responsible Gaming policy. Together, these three documents constitute the full agreement governing your relationship with 977app.
977app serves players primarily across Bangladesh, including major cities and regions such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. This policy reflects our obligations with respect to the privacy and data protection of all users on the platform regardless of region.
977app collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we may collect include, but are not limited to, the following:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, username | Account registration and age/identity verification |
| Contact Data | Email address, phone number | Account communications, support, and marketing (where consented) |
| Financial Data | bKash/Nagad/Rocket account numbers, transaction history, deposit and withdrawal amounts in ৳ | Payment processing, fraud prevention, and AML compliance |
| Verification Data | Copies of NID, passport, or other government-issued ID | Age verification and KYC (Know Your Customer) compliance |
| Technical Data | IP address, browser type, device type, operating system, session duration | Platform security, fraud detection, and user experience optimisation |
| Usage Data | Pages visited, games played, bets placed, click paths, session timestamps | Platform improvement, responsible gaming monitoring, and personalisation |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support quality assurance and dispute resolution |
We do not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, or health information, unless specifically required for responsible gaming self-exclusion programmes where you voluntarily provide such information.
977app collects personal data through the following channels and mechanisms:
977app uses the personal data it collects for specific, legitimate purposes only. We do not use your data for any purpose that is incompatible with the original reason it was collected. The primary purposes for which 977app processes personal data are as follows:
977app processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:
Note: For players located in Bangladesh, 977app processes personal data in accordance with applicable data protection principles including purpose limitation, data minimisation, accuracy, storage limitation, and integrity and confidentiality. These principles guide every data processing decision made by the 977app platform.
977app does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
All third parties with whom 977app shares personal data are required to maintain appropriate technical and organisational security measures and to use your data solely for the purposes specified in their agreements with 977app.
977app uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytical data about how the site is used. A cookie is a small text file stored on your device by your web browser when you visit a website.
The types of cookies used on the 977app platform include:
You can control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from using certain features of the 977app platform, including the ability to log in and place bets. Disabling performance or functional cookies will not prevent you from using the platform but may limit your experience.
No Third-Party Advertising Cookies: 977app does not use third-party advertising or behavioural tracking cookies. We do not allow external ad networks to place cookies on our platform or to build advertising profiles based on your activity on the 977app website.
977app retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:
When personal data is no longer required and no legal obligation exists to retain it, 977app will securely delete or anonymise it in a manner that prevents reconstruction or identification.
977app takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, loss, destruction, alteration, or disclosure. Our security framework includes the following safeguards:
Your Role in Account Security: While 977app maintains robust platform-level security, the safety of your account also depends on you. Never share your password or login credentials with any third party. If you suspect that your 977app account has been accessed without your authorisation, contact our support team immediately at [email protected].
Despite our best efforts, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 977app will notify affected players as promptly as circumstances permit.
As a data subject whose personal data is processed by 977app, you hold a number of important rights with respect to your data. 977app is committed to honouring these rights in a timely and transparent manner. Your rights include:
To exercise any of the rights listed above, please contact our data team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five (5) business days and aim to resolve it within thirty (30) days. Where a request is particularly complex or voluminous, we may extend this period and will notify you accordingly.
The 977app platform is strictly intended for adults aged 18 years and above. 977app does not knowingly collect, process, or store personal data from any individual under the age of 18. Registration on the platform by minors is expressly prohibited under our Terms & Conditions.
If 977app becomes aware that personal data has been submitted by or on behalf of a person under the age of 18, that account will be immediately closed and all associated personal data will be deleted as promptly as technically possible, subject to any mandatory retention obligations under applicable law.
If you believe that a minor may have created a 977app account or submitted personal data to the platform, please contact us immediately at [email protected] so that we can take appropriate action without delay.
The 977app website may, from time to time, contain references or navigational links to third-party websites or services, such as the pages of payment providers or game content studios. These third-party websites operate independently of 977app and are governed by their own privacy policies.
977app has no control over, and accepts no responsibility for, the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any external website you visit before submitting personal data to it. The inclusion of a reference to a third-party service on the 977app platform does not constitute an endorsement of that service's privacy or data practices.
977app reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the platform. When material changes are made, the effective date displayed at the top of this page will be updated to reflect the date the revised policy enters into force.
Where changes are significant and affect the way in which we process your personal data, 977app may notify registered players via their registered email address or through an in-platform notification. However, it remains your responsibility to review this page periodically to stay informed of the current version of our Privacy Policy.
Your continued use of the 977app platform after any amendment to this Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the revised policy, you must stop using the platform and contact support to arrange account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 977app handles your personal data, please contact our privacy team using the details below. We are committed to responding to all data-related enquiries promptly and transparently.
Responsible Disclosure: If you discover a potential security vulnerability or data exposure issue on the 977app platform, we encourage you to report it responsibly to [email protected] with the subject line "Security Disclosure". We take all such reports seriously and will investigate and address confirmed issues as a priority.
A snapshot of the core privacy and data security commitments that every 977app player can rely on.
Every byte of data transmitted between your device and 977app is protected by 256-bit SSL/TLS encryption — the same standard used by global banks. Your login credentials, payment details, and personal information are never sent in plaintext.
977app does not sell, rent, or trade your personal data to any third party for advertising or commercial purposes. Your information is used solely to operate your account, process payments, and keep the platform safe and compliant.
977app collects only the personal data that is strictly necessary for each specific purpose. We do not ask for information we do not need, and we do not use data collected for one purpose to serve a different unrelated purpose without your knowledge.
Your data is not kept indefinitely. 977app applies defined retention periods to every category of personal data it holds. When data is no longer needed and no legal obligation exists to keep it, it is securely deleted or permanently anonymised.
Access, correct, delete, or export your personal data at any time by contacting [email protected]. 977app acknowledges data rights requests within 5 business days and resolves them within 30 days — no unnecessary delays, no red tape.
977app will only send you promotional offers and bonus communications if you have explicitly consented to receive them. You can withdraw your marketing consent at any time with no impact on your ability to use the platform or access your account.
Now that you understand how 977app protects your data, you can enjoy cricket betting, live casino, and slots with full confidence. Our support team is available 24/7 to answer any privacy or account questions you may have.